Fees
One clear fee, tied to how your home performs
Our fee is a percentage of your booking revenue after the platform’s commission (for example Airbnb’s 15.5% host fee). Guest cleaning fees are not included. There are no set-up fees, no lock-in and no hidden mark-ups.
Listing is free if your unit isn’t rented. No bookings, no fee.
Our fee is only a share of booking revenue, so a month with no bookings costs you nothing in management fees. Pass-through costs such as cleaning, laundry and consumables only apply when guests stay.
Apartments
20%
of booking revenue after platform commission
Studios to 2-bedroom apartments.
- Dynamic pricing and channel management
- 24/7 guest messaging and screening
- Cleaning coordination and photo checks
- Monthly owner statements
Villas and larger homes
22%
of booking revenue after platform commission
Villas, townhouses and homes with 3 or more bedrooms.
- Everything in Apartments
- Garden and pool upkeep coordination
- Larger turnovers and pre-arrival inspections
- Concierge requests for guests
Performance clause
Miss the forecast and our fee drops 5 points.
We agree a 12-month revenue forecast before launch. If revenue over the previous six months comes in more than 15% below it, our fee falls by 5 percentage points for that period. There is no extra charge if we beat the forecast.
Cleaning at cost
Guest cleaning fees go to our cleaning partners at cost. They’re outside our fee base, so we never take a percentage of them.
Worked example
- Booked (nightly rates)
- AED 10,000
- Platform commission (15.5%)
- − AED 1,550
- Our fee base
- AED 8,450
- Our fee, apartment (20%)
- AED 1,690
- Our fee, villa (22%)
- AED 1,859
Guest cleaning fees go to cleaning and are not included.
Costs you pay as the owner
Charged at cost and shown on your statement:
- Cleaning top-up, when a clean costs more than the guest cleaning fee
- Consumables (toiletries, coffee, kitchen basics)
- Linen and towel replacement
- Utilities (DEWA, cooling) and internet
- Insurance
- Repairs and maintenance
- Building service charges
Service charges, utilities, insurance and repairs stay with you whether or not the home is booked. Platform commission is deducted by the platform before payout. Full terms are set out in the management agreement.
DET holiday-home permit
Paid by the owner: AED 370 for a studio or 1-bedroom, plus AED 300 for each additional bedroom, capped at AED 1,270 per home. DET has waived holiday-home permit and registration fees from 1 May 2026 to 30 April 2027. The permit itself is still required.
Tourism Dirham
The Tourism Dirham is paid by the guest. We collect it with each booking and file it with DET. It passes straight through and is not owner income or part of our fee base.
